Why Should I Buy Twilight Beauty?
Inspired by the amazing book and film series, our aim is to create makeup that makes us feel as beautiful as the story itself. From playing the characters to just plain feeling pretty—our makeup is meant to give us that enchanting look we all crave.
Do You Perform Animal Testing?
No lab bunnies here. We do our entire product testing on actors, not animals.
How Much Does Shipping Cost?
Standard Shipping on all orders within the 48 USA states is ONLY $1.99 although this is subject to change at any time. We ship Ground to Alaska, Hawaii, & Puerto Rico for a shipping/handling fee of $5.00. We ship ground to Canada for a fee of $12.50. We do not currently ship to PO Boxes, APOs, or internationally.
Do You Ship Internationally?
We do not currently ship internationally, except to Canada. Check back with us often to see if our international shipping options change!
Twilgiht Venom Stings, Is That Normal?
Yes. Twilight Venom definitely has a bite to it. That tingling sensation you feel when you apply it, is normal—the product is plumping your lips. Discontinue use if unpleasant irritation persists.
How Do I Learn About Employment Opportunities at Twilight Beauty?
Can I Make a Return?
We hope you love your Twilight Beauty products, but if for any reason you need to make a return, www.twilightbeauty.com has a 30-day return policy. You have 30 days from the date of purchase to return any item in your order. Simply include a copy of your sales order with the return and detail the reason for returning the product(s). Securely wrap the package and send your return by Fed Ex, UPS or insured Parcel Post from the US Postal Services for your protection and to ensure prompt credit. Sorry, shipping and handling fees are not refundable.
If you happen to order the wrong shade or product, we don't want you to have to wait for the return to process (we know how exciting it is to get that PERFECT shade of lipgloss!). Simply place a new order and return the wrong shade or product. Twilight Beauty is not responsible for any shipping fees or handling involved in the exchange.
Twilight Beauty is not responsible for returned articles lost during transit. Your return will be processed promptly upon its arrival. Processing time for returns is usually 15 business days from the time the return is received. Business days are Monday-Friday, excluding major holidays. An email will be sent to confirm receipt and processing of your return.
Be sure to retain a copy of the invoice for your records. You can always get another copy by printing your email confirmation order. All returns should be addressed to:
15001 Oxnard Street
Van Nuys, CA 91411-2613
Please note that only products purchased through www.twilightbeauty.com will be accepted for return.
PayPal refunds will be made upon our receipt of returned goods. Please allow up to 7 business days for your PayPal refund to be posted through their system. You will receive an email notification when the refund has been made.
If you have any questions about returns, please contact us.
How Can I Get Free Samples of Twilight Beauty?
Follow us on Instagram @twilightbeautycosmetics and enter our giveaways.